The Privacy Policy covers the practices for handling and securing your Personal Information by Zooper (FlyBy Business Solutions Private Limited).This Privacy Policy is applicable to persons who purchase any product or services from Zooper through website, mobile site, mobile app & offline channels including call centers and retail offices.

As a user or customer of Zooper, the person agrees with this Privacy Policy and the terms and conditions mentioned herein.This privacy statement does not apply to the websites, mobile sites and mobile apps of our other third parties, even if their websites are linked to Zooper Website or App. We recommend you review the privacy statements of the other parties with whom you interact.


‘Personal Information’ means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address or any other information about the trip

When you visit Zooper website or access the app or interact with our customer service team, we may collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. The website and mobile site uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.


In order to purchase car rental trip or a chauffeur serviceand/or related services through our Website, you must provide us with certain Personal Information such as your name, telephone number, e - mail address, pick up and drop off address and the name or names of the person(s) traveling (if not you). We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a booking for one or more travelers other than yourself, you must confirm and represent that each of these other travelers have agreed, in advance, that you may disclose their Personal Information to us.


If you choose to become a registered member of Website, you must provide your name, address, telephone number, address e-mail address (which will also be the user id), password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

  • Personal identification
  • To complete the trips
  • To allow us to contact you for customer service purposes, if necessary
  • To customize the content of our website, mobile site and mobile app to strive to meet your
  • specific needs; and
  • To make product or other improvements;
  • To confirm your new member registration and each reservation you make

As a member, you can choose to complete your online profile by providing us with your pick-up and drop off addresses, company detailsand other Personal Information. This information is primarily used to assist you in making booking quickly without having to type in the same information repeatedly. For example, you can store your pick-up addresses which will be shown to you while you confirm the booking on our website or within the app.


Zooper values opinions and comments from members, so we frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to website, mobile site and mobile app and its services and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.


Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet.

Zooper’s use of cookies is similar to that of any other reputable online companies. No personally identifiable information (PII) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site. Zooper uses cookies to personalize your experience on the website and mobile site, and with respect to advertisements.

As to the personalization of experience, these types of cookies allow you to log in without having to type your user id each time (only your password is needed); we may also use such cookies to display an advertisement to you while you are on the Website or mobile site or on the app to send you a promotion emails focusing on destinations / services in which we think you might be interested. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website and mobile site.


When you book a trip or any service provided by Zooper, we must provide certain of your Personal Information to our third party transportation provider and any other involved third party to enable the successful fulfillment of your travel arrangements.

However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us.


At any time, you may unsubscribe from our newsletters or promotional services by writing into us at

You will occasionally receive e-mail updates from us about fare sales in your area, special offers, new Zooper services. We hope you will find these updates interesting and informative. If you wish not to receive them, please write to us at


Website, mobile site and mobile app contain links to other websites. Please note that when you click on one of these links, you are entering another website for which Zooper has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your membership account information. Please be very careful, responsible, and alert with this information, especially whenever you are online.

We review our Privacy Policy from time to time, and we may make periodic changes to the policy without prior notice to the users. Therefore, we request you to check Zooper Privacy Policies frequently.

You may always submit concerns regarding this Privacy Policy via email to